“The most important thing in communication is to hear what isn’t being said” – Peter Drucker​ ​ In this day and age it is becoming easier to communicate instantly through

Our greatest weakness lies in giving up. The most certain way to succeed is always to try, just one more time.”… Thomas A. Edison 1. Update and Improve your Resume

Psychological trauma is a unique individual experience of an event or enduring conditions, in which:   The individual’s ability to integrate his/her emotional experience is overwhelmed, or The individual experiences (subjectively)

I recently watched a Ted Talk video and truly loved the message that was conveyed by Clint Smith to his audience. I then decided to look a little deeper and

I was recently interviewed on the radio. The mere thought of speaking and being broadcast to thousands of listeners was enough to excite and jolt ones nerves into submission. Why

Whoever told you that presenting to a group of people is easy, does not know what he or she is talking about. Coming up with a brilliant idea is not

You go for a job interview and receive the call that the job is yours. You are filled with appreciation, excitement and an increased level of self confidence. You arrive

Do you find that you tense up and busy yourself with odds and bobs around the office when you hear that you need to begin cold calling? Are you putting

What is  Return on Investment (ROI)? Does one size fit all businesses? How does one assess ROI when it comes to communication, and particularly the training and coaching of communication

 One of my favourite musicals “My Fair Lady” has always had, and always will have, a great and very positive impact on both my life and my work. Funnily enough,

George Bernard Shaw said, “The single biggest problem with communication is the illusion that it has taken place.” It does not take a wise person to explain that there is

​I recently attended a business lunch at a restaurant that I had not visited in several months. On arrival, I was greeted by the waiters and manager at the door